What Are the Advantages of Using a Virtual Medical Scribe in Telemedicine?

Feeling like a glorified typist during your telemedicine appointments? You’re not alone. Doctors across the country are bogged down by the burden of EHR (Electronic Health Record) documentation, stealing precious time away from their patients. But what if there was a way to ditch the data entry and focus on what matters most – patient care? Enter the virtual medical scribe, a game-changer in the world of telemedicine.

Did you know that doctors spend an average of 40% of their time glued to EHRs [1]? Yikes! That’s a hefty chunk of time that could be better spent building rapport with patients, conducting thorough examinations, and answering questions. This documentation overload is a major contributor to physician burnout, leading to a less-than-ideal experience for everyone involved.

Telemedicine, the use of technology to deliver healthcare remotely, has boomed in recent years. While it offers incredible convenience for patients and providers alike, the documentation burden persists. This is where virtual medical scribes come in, offering a helping hand (or rather, a virtual one) to revolutionize telemedicine.

The Rise of the Virtual Medical Scribe

So, what exactly is a virtual medical scribe? Think of them as EHR superheroes, working remotely to capture patient information in real-time during telemedicine visits. Using secure software, these skilled professionals listen to the conversation between doctor and patient, documenting medical history, symptoms, diagnoses, and treatment plans.

Benefits of Using a Virtual Medical Scribe in Telemedicine

There’s a whole lot to love about virtual medical scribes. Here’s how they can supercharge your telemedicine practice:

Enhanced Patient Care: With a virtual scribe taking care of the paperwork, doctors can devote their full attention to patients. This translates to better listening, more time for questions and concerns, and a stronger doctor-patient relationship.

Reduced Physician Burnout: Imagine not feeling like you’re constantly playing catch-up with documentation! Virtual scribes free up doctors’ time, allowing them to focus on the clinical aspects of their job and reducing stress and burnout.

Improved Documentation Accuracy: Let’s face it, doctors aren’t always the speediest typists. Virtual scribes, on the other hand, are highly trained professionals who can capture information meticulously and efficiently, minimizing errors and ensuring complete and accurate medical records.

Increased Efficiency and Productivity: Virtual scribes streamline the telemedicine process. Doctors can see more patients in a shorter timeframe, leading to increased practice efficiency and productivity.

Reduced Administrative Costs: Hiring a virtual scribe can be significantly more cost-effective than hiring an in-house medical assistant. Plus, there’s no need for additional office space or equipment.

Improved Patient Satisfaction: Studies have shown that patients report higher satisfaction levels when doctors are less distracted by documentation during appointments.

How Virtual Medical Scribes Work

Wondering how these virtual wizards operate? Here’s a peek behind the curtain:

1. Scheduling and Set-up: The doctor or practice schedules a virtual scribe for telemedicine appointments.

2. Secure Connection: Secure software is used to connect the doctor, patient, and virtual scribe in a HIPAA-compliant environment.

3. Real-time Documentation: The virtual scribe listens to the conversation and documents key details in the patient’s EHR in real-time.

4. Review and Finalization: After the appointment, the doctor reviews the scribe’s notes and finalizes the documentation.

FAQs about Virtual Medical Scribes

What qualifications do virtual medical scribes have?
Virtual scribes typically have a medical background and complete specialized training in medical terminology and EHR documentation.

Is it safe to use virtual medical scribes?
Absolutely! Virtual scribes work in HIPAA-compliant environments to ensure patient privacy and data security.

How much does a virtual medical scribe service cost?
Costs vary depending on the service provider and the volume of work required. However, it’s generally much less expensive than hiring an in-house medical assistant.


Virtual medical scribes are a game-changer for telemedicine. By freeing doctors from the shackles of EHR documentation, they pave the way for a more efficient, patient-centered experience. If you’re looking to streamline your telemedicine practice, improve patient satisfaction, and reduce physician burnout, consider giving virtual medical scribes a try. You might just be surprised at how much they can transform your practice!

What Are the Advantages of Using a Virtual Medical Scribe in Telemedicine?